Professional Services
ModernBill offers a wide array of services to assist you in setting up and using your ModernBill. You may purchase any of the services below through our website. If you have request that does not fall into one of these categories, please feel free to contact us.
Phone Support (priced per hour)
Standard support does not include phone support. However, phone support is available on a per hour basis with a one hour minimum. All questions regarding configuration, installation, and training will be answered.
- One (1) Hour Priority Phone Support with a Support Technician: $150.00
- One (1) Hour Priority Phone Support with a Developer*: $300.00
*We take custom coding projects on a case-by-case basis. For custom coding projects, we encourage you to contact sales before ordering Developer time. However, one of our developers can walk you through the ModernBill code logic in order to help you with your specific coding needs. No coding will be provided without prior approval.
Installations ($150/per)
ModernBill's installation service will take your ModernBill to the point where you can simply login to your system to begin configuring it. Installations can be ordered with your license purchases or you can purchase it after the fact by clicking the link below.
Installation service includes:
- Review of your server configuration to confirm you meet our system requirements
- Installation of the the ModernBill fileset and population of the ModernBill database
- Confirmation that the installation was successful
Upgrades ($150/per)
If you currently have ModernBill version 5.x installed, we can upgrade your system to the latest ModernBill release. Please note, if you're running ModernBill v4, an upgrade is not a migration. If you're seeking information on migration from v4 to v5, please see the related section below.
Upgrade service includes:
- Backup of the existing fileset
- Upgrade of the ModernBill fileset and database information
- Confirmation that the upgrade was successful
Configurations ($1495/per)
This package is designed to provide a complete set of *basic* integration points for a company just getting started with our product. It includes one of each type of integration that ModernBill offers and comprehensive training on the program.
Configuration service includes:
- (1) ModernBill Installation
- (1) Order Form Setup
- (3) Product Setups
- (1) Payment Module Config
- (1) Control Panel Module Config
- (1) Registrar Module Config
- (1) SSL Factory Module Config
- (1) FraudGuardian Module Config
- (2) Hours Telephone Walkthrough
During the telephone walkthough, a trained ModernBill technician will be available to give you answers, suggestions, and comments on your particular configuration.
Also Included:
- Free Signup for SSL Factory Account
- Free Signup for eNom Reseller Account
- Free Signup for FraudGuardian Account
v4 to v5 Migrations
Professional Migration of your data from ModernBill v4 to ModernBill v5 is done on a consultive basis.
Please contact our sales team to discuss what migration options are available to you.